Terms & Conditions

Terms & Conditions

Last Updated: 12 August 2026

Welcome to OUTS INDIA.

These Terms & Conditions govern your use of our website and your purchase of products from OUTS INDIA. By accessing our website, creating an account, placing an order or using any of our services, you agree to these Terms & Conditions.

Please read them carefully before making a purchase.

1. General

This website is operated by OUTS INDIA.

Throughout the website, the terms “we,” “us,” “our” and “OUTS INDIA” refer to OUTS INDIA.

The terms “you,” “your” and “customer” refer to any person accessing the website or purchasing products from us.

We reserve the right to update, modify or replace any part of these Terms & Conditions by publishing changes on this website.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website under the supervision of a parent or legal guardian where required.

You agree not to use our products or services for any unlawful or unauthorised purpose.

3. Product Information

We make reasonable efforts to display product descriptions, colours, images, sizes, specifications and other information as accurately as possible.

However:

  • Colours may appear slightly different depending on your screen or device.

  • Minor variations in colour, texture or finish may occur.

  • Product availability is subject to stock.

  • Measurements may have reasonable manufacturing tolerances.

Product photographs are intended to represent the product as accurately as reasonably possible.

4. Pricing

All product prices displayed on the website are shown in Indian Rupees (INR) unless otherwise stated.

Prices may include or exclude applicable taxes depending on how they are displayed at checkout.

OUTS INDIA reserves the right to change product prices, offers and discounts at any time without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is successfully placed.

5. Orders

Placing an order does not automatically guarantee acceptance.

We reserve the right to cancel or refuse an order where reasonably necessary, including situations involving:

  • Product unavailability

  • Incorrect pricing

  • Technical errors

  • Suspected fraudulent activity

  • Invalid customer information

  • Payment failure

  • Delivery restrictions

If payment has already been received for an order that we subsequently cancel, the eligible amount will be refunded according to the applicable refund process.

6. Payments

We may accept payment methods including:

  • Credit cards

  • Debit cards

  • UPI

  • Net banking

  • Wallets

  • Cash on Delivery, where available

  • Other payment methods shown at checkout

Payments may be processed through independent third-party payment gateways.

Your use of a payment service may also be subject to the terms and conditions of the applicable payment provider.

7. Cash on Delivery

Cash on Delivery may be available only for selected orders and serviceable locations.

Additional COD charges may apply and will be displayed during checkout where applicable.

We reserve the right to verify COD orders before dispatch.

Repeated refusal of COD orders or suspected misuse may affect future COD availability.

8. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery timelines shown on the website are estimates and may vary due to courier delays, weather, public holidays, location restrictions, operational issues or circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

9. Returns, Exchanges & Refunds

Returns, exchanges and refunds are governed by our Refund & Exchange Policy.

Customers must ensure that eligible returned products satisfy the conditions stated in that policy.

Products that are used, washed, damaged, altered or returned without required tags or packaging may not qualify for return or exchange.

10. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

An order may only be cancelled before it reaches a stage at which cancellation can no longer reasonably be processed.

Orders that have already been dispatched may be subject to our Refund & Exchange Policy.

11. Offers & Promotional Codes

Promotional offers, discount codes and sale prices may:

  • Be available for a limited period

  • Apply only to selected products

  • Require a minimum order value

  • Be limited to one use per customer

  • Not be combined with other offers

  • Have separate terms and conditions

OUTS INDIA reserves the right to modify or discontinue promotional campaigns where reasonably necessary.

12. Intellectual Property

All content available on this website, including but not limited to:

  • OUTS INDIA name and branding

  • Logos

  • Product photographs

  • Graphics

  • Videos

  • Designs

  • Website layout

  • Text

  • Artwork

  • Promotional material

is owned by or licensed to OUTS INDIA unless otherwise stated.

Such content may not be copied, reproduced, distributed, modified or commercially used without appropriate permission.

13. User Conduct

You agree not to:

  • Misuse the website

  • Attempt unauthorised access to our systems

  • Introduce viruses or malicious software

  • Submit false or misleading information

  • Interfere with website functionality

  • Use our content without permission

  • Engage in fraudulent transactions

  • Use the website for unlawful purposes

We may restrict access where misuse, fraud or security risks are reasonably suspected.

14. Customer Accounts

If you create an account with OUTS INDIA, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activities performed through your account unless caused by circumstances outside your reasonable control.

Please notify us if you believe your account has been accessed without authorisation.

15. Third-Party Services

Our website may use or contain links to third-party services including:

  • Payment gateways

  • Courier services

  • Social-media platforms

  • Analytics services

  • Marketing platforms

  • Other technology providers

OUTS INDIA does not control independent third-party websites or services and their use may be governed by separate terms and privacy policies.

16. Privacy

Personal information collected through our website is handled according to our Privacy Policy and applicable requirements.

Please review our Privacy Policy to understand how information may be collected, used and handled.

17. Website Availability

We aim to keep our website accessible and functioning properly.

However, we do not guarantee uninterrupted availability and may temporarily suspend or restrict access for maintenance, upgrades, technical problems or circumstances beyond our reasonable control.

18. Errors & Inaccuracies

Occasionally, information on the website may contain typographical errors, inaccuracies or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Offers

  • Availability

  • Shipping information

Where legally permitted, we reserve the right to correct such errors and update information.

19. Limitation of Liability

To the extent permitted under applicable law, OUTS INDIA will not be responsible for indirect or consequential losses arising solely from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights that cannot lawfully be excluded.

20. Force Majeure

OUTS INDIA will not be responsible for delays or failure to perform obligations where caused by events reasonably beyond our control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, internet outages or similar events.

21. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute arising from the use of our website or purchase of our products will be handled in accordance with applicable law and the jurisdiction legally applicable to the transaction.

22. Changes to These Terms

We may revise these Terms & Conditions periodically to reflect changes in our:

  • Business practices

  • Website

  • Products and services

  • Policies

  • Legal or regulatory requirements

The updated version will be published on this page with the revised Last Updated date.

23. Contact Us

For questions regarding these Terms & Conditions, orders or our services, please contact:

OUTS INDIA

Instagram: @outs_india

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